Systemagic celebrates 20 years in business
Twenty years ago, the Systemagic story began at a small office on Windsor Bridge in Bath.
Two decades later, the IT support firm has grown in more ways than one with 16 members of staff, over 350 clients, large 4100 sq ft offices in Bradford on Avon, a base in London, and multiple award wins under their belts.
June 2019 marked the huge milestone for the company as they celebrated 20 years of trading. As well as celebrating with clients, Managing Director James Eades, who took over the business in 2010 and finished a buy-out in 2015 took the whole Systemagic team to Center Parcs for a long weekend as reward for them hitting industry-leading levels in response and resolution times.
James said, “The team have worked so hard over the past 12 months to help us deliver another year of impressive growth. Coupled with consistently delivering great customer satisfaction feedback and 99.9 per cent client retention. I couldn’t be prouder of them! It’s only right that they get properly thanked. Center Parcs gave us the perfect opportunity to relax and celebrate.”
Priding themselves on their people-focused approach, all of the services Systemagic provide are offered on rolling 30-day contract terms to demonstrate a commitment to consistent customer service, so these results are key to continuing the company’s growth.
Systemagic provides IT support, cloud computing and connectivity solutions to customers including Norland College, Whatley Manor, Halsall Construction and Bath Cats & Dogs Home.
To find out more visit their website: www.systemagic.co.uk
Pictured above: A handful of the Systemagic team, from left to right- James Bunting, Scott Cotterell, Becky Land, James Eades, Hayley Dixon and Jack Hayward.
